This is an ideal position for a responsible, professional, motivated individual with previous office administration experience to manage a portfolio of Community Associations.

PRIMARY RESPONSIBILITIES:iently by responding to requests; providing information; resolving problems. Maintains homeowner’s relationships by communicating regularly and effectively with all residents and members of the Association to ensure their needs are being met.
• Act as central point of communication and serve as the liaison for the Community Association. Develop and maintain excellent relationships with homeowners, board members, Staff, vendors, contractors, agencies and others.
• Work closely with the House Committee Chairman and Board in the smooth running and operation of the HOA. Resolve issues as soon as possible within the Manager’s delegation so that the workload referred to the Board is minimized.
• Perform daily administrative duties pertinent to the business. Maintain a clean and organized central office area with appropriate storage for Association records. Maintain records by filing and updating information. Arrange for appropriate access for emergency operations. Answer all telephone calls and emails professionally and promptly. Review all mail; determine distribution or resolution.
• Perform area walkthroughs and on-site inspections (monthly), supervise and coordinate property on-site staff, coordinate with vendors in obtaining bids as required by the Board for standard maintenance and repairs. Schedule, monitor, and follow-up on routine repairs and maintenance. Negotiate payment schedules and contract terms with all vendors, and retain general contractors/engineers to interact with the Board for major property renovations or construction. Prepare summary of bids and recommendations for the Board, maintain records of work projects, evaluate project, and summarize each work project as completed. Log the daily activities, tasks needing attention, and issues
• Supervise one full time maintenance employee, monitoring work flow and conducting performance management. Monitor daily schedule as well as vacation and sick leave. Communicate instructions verbally and by demonstration to staff and vendors to ensure that the tasks are performed satisfactorily.
• Abide by and enforce all the policies, rules, and regulations promulgated by the Board as they apply to homeowners, contractors, vendors, staff, and the public.
• Other duties as assigned.

Additional Skills, Abilities & Qualifications:
• MUST have excellent administrative skills including verbal & written communication skills.
• Superior customer interaction and conflict resolution skills
• Maintain a proactive approach to teamwork and customer service. Positive upbeat personality a MUST.
• Impeccable organizational skills with attention to detail and follow up.
• Must be self-motivated and be able to effectively prioritize, manage, and achieve results while handling multiple issues and projects.
• Excellent analytical and decision making skills.
• Proficient in Microsoft Office Applications (i.e., Outlook, Word, Excel).
• Previous Home Owner Association management or construction industry experience preferred.
• Maintenance experience a plus.
• Bilingual – Spanish and English desired.
• Honesty, reliability and strong work ethic a must!

Other:
This is a part-time hourly position, M-F, 8am-12pm.
This is NOT a live-in residential position.
Compensation is competitive and depending on experience.
Valid California driver's license & safe driving record as well as good credit history and great references. (Credit & criminal background check required.)

Send resume and include your salary requirements in your cover letter.